PRIVACY POLICY—KOKOPAGE

Updated on May 29th, 2018

PRIVACY OVERVIEW

Welcome to this Privacy Policy (herein as “Policy”) which describes how KOKOPAGE (herein as “we” or “us” or “our” or “its”) collects, stores, shares, and safeguard your personally identifying information (herein as “Personal Information”). We provide a platform for our users which allow them to post ads on various materials (herein as “Services”). KOKOPAGE, the information controller, offers its Services from Canada which is the location of operation.

We may, in our discretion, update or modify this Policy. The updated or modified version will replace the current one with notices sent to users and the date it will take effect.

By sharing your information with us during registration and by accessing or using the Platform (App and Website), you are consenting that we use and disclose your Personal Information in accordance with this Policy and our Terms. You are also aware that your information may be transferred to our server in the jurisdiction we operate from.

 

THE INFORMATION WE COLLECT

Accessing the Platform without signing up is permitted to you. However, you may not be able to use the Services unless you signup and have a verified account with us. By having an account with us, you grant us the exclusive right to use your information according to our Policy. The following paragraph describes the type of information we collect from you;

Non-Personal Information

When you visit the KOKOPAGE Platform, our software automatically collects certain information from you which cannot be termed as a Personal Information. Such information may include but is not limited to geo-location, page view statistics, device IP Address, weblog, and the type of browser you use to access the Platform. Other non-personal information we collect includes cookie information as well as web beacons.

Personal Information that you provide

We may collect Personal Information from you when you willingly make them available through these means but not limited to, the information that you submit to us when you sign up for a KOKOPAGE user account, when you connect to the Platform through a social media account and other platforms, when you provide information to us during disputes, and other relevant means.

Information from third party

We may also get information about you from other sources known as third party sources. The information from these sources may include navigation information and demographic information.

 

HOW YOUR INFORMATION IS USED

The information we collect from visitors and users of the KOKOPAGE Platform and Services are used for the following reasons;

  • We need your information so that you may be allowed to use the Services;
  • We need your email for us to be able to send notices or sensitive information from our customer support;
  • We need your information in order to enforce our Terms and to carry out investigations in case of a possible breach of our Terms;
  • We need some analytic information to help us know where to improve on the Services or the Platform;
  • We need your information in order to provide you with some of the Services you had requested as we had described it when we requested for the information;
  • And other relevant reasons as may be described in our Terms.

 

SOCIAL MEDIA

Signing up and login into the Platform through a social media account such as Facebook, Instagram, Twitter, Google+, Pinterest, and YouTube is a feature that we make available during registration and account login. Apart from this, the feature also allows you to share some information with these social media platforms. By login into the Platform or signing up through any of these social media accounts, you grant us the right to use and store this information in accordance with our Policy.

 

WHO WE SHARE YOUR INFORMATION WITH

We may have to share your Personal Information with certain third party affiliates, and such disclosures will be done in accordance with this Policy. These third-party affiliates will only use your information for purposes for which they are meant to use the information for. Such affiliates may include service providers who process payment on our behalf and our third party shipping providers.

We may also have to share with the relevant authority in order to comply with legal claim or proceeding. A court may request for your information in order to help them carry investigations on possible criminal activities such as fraud or theft on the Platform.

We may also share your information in the event of a merger or a business transfer also known as an acquisition.

Despite the above disclosures above, KOKOPAGE will never share your Personal Information with any third party unless such request comes with a formal request or the request is duly backed by the relevant law or authorizing entity. We will only share your information with request only if we believe the disclosure will stop a possible damage such as a financial damage or other time-sensitive damages.

 

INFORMATION YOU SHARE THROUGH YOUR POSTINGS

As a user of the KOKOPAGE Services, you are granted the ability to post content for sale (“seller”) as well as bid on postings (“buyer”). In so doing, you are making information available to other users of the Services. You also have the ability to contact a buyer or a seller directly. However, users have a duty to protect their information when contacting other users or posting an ad on the Platform. You are advised to limit the kind of information you share on the Platform. KOKOPAGE will not be responsible for any loss or damage you may incur from any information you make available to other users via your postings on the Platform.

 

MARKETING

We may use your contact information which you have provided to send you marketing emails on offers or features which we think may be of benefit to you (“Company offers”). Only KOKOPAGE has the right to send these Company offers. Your contact information will not be shared with third parties for their marketing benefits without you expressly granting it. We will continue to send you Company offers until you request to opt-out. You may opt out from Company offers by going through the unsubscribe link at the bottom of each marketing email sent to your email address.

 

COOKIE POLICY

Cookies are bits of information sent to your browsing device by our web server to make your browsing experience a meaningful and simple one. Cookies are used to track information about you and making the information available to you when you need them. For instance, Cookies allow us to track your login details and make them available to you when you try to re-login into your account. In other words, it is used to recognize you when you come back to the Platform. Your browsing device may automatically accept Cookies, but most devices ask for approval before they can be activated. However, disabling Cookies may disturb your browsing experience. We will not be liable for any malfunction or bad experience you may get from your refusal to activate Cookies on your browser.

 

HOW TO MODIFY, UPDATE, AND TERMINATE YOUR PERSONAL INFORMATION

KOKOPAGE Platform and Services grant users the option to modify, update, or delete their Personal Information through their account. Simply log in to your account profile, and under settings, your Personal Information can be modified. You may request for account termination or Personal Information deletion by sending us a message at support@kokopage.com or through the company address below;

100 King Street West Suite 5700
Toronto, ON
M5X 1C7

Your request will be carried out and done at a reasonable time and in accordance with this Policy and the relevant law.

 

SECURING AND RETAINING YOUR INFORMATION

Security: We know the value placed on your Personal Information and what damage the breach of such information may cause. This is why we make use of sophisticated means to safeguard your information from access or theft by unauthorized persons. We make use of technical and administrative means such as smart firewalls and data encryption software. These sophisticated software help us to minimize the risk at which user information may be lost due to theft or access by unauthorized persons.

Users also have a duty to minimizing the kind of people or platform they share their information with. If you learn of a possible breach of your account or your privacy being invaded, quickly inform us by contact support@kokopage.com

Retention: KOKOPAGE will hold your information for as long as the Services and your account exist with us. We will hold your information until the purpose for which it is held is completed. However, we may not delete all your information such as your IP Address in our database in other to comply with the law and also to prevent you from opening another account when we terminate your account due to a breach of Terms.

 

CHILDREN (MINOR)

Children below the age of 13 (thirteen) years are not allowed to use the Services. By using the Services, you represent to us that you are not a minor and that you have the capacity to use the Services. If we learn of a user who happens to be a minor, we will take the necessary step to have their account terminated.

 

THIRD PARTY LINKS AND PRIVACY

This Policy addresses your use of the KOKOPAGE Platform and Services; it does not address the third party affiliates or third party links you access through our Platform. If you access any link through the Platform, make sure you read their privacy policy statement before proceeding. KOKOPAGE will not be liable to you for any breach of information through the third party links you access on the Platform.

 

CONTACT US

If a part of this Policy is unclear and you would like to know more about the Services we offer, contact us at support@kokopage.com. We will treat your questions to your maximum satisfaction.